Do you have any questions?

Read our frequently asked questions to get an answer or contact us

Shipping

What are the shipping costs?

We deliver throughout Europe and the following shipping costs are applicable:

The Netherlands
€6,95

Belgium
€10,95

Europe
€12,95

Printing and shipping is done from the Netherlands.

How long does it take to receive my map?

After you placed your order we immediately start printing and shipping. The shipment time depends on your location.

The Netherlands
4 – 10 business days

Belgium
6 – 10 business days

Europe
6 – 12 business days

Printing and shipping is done from the Netherlands.

What if the map gets lost or damaged during shipment?

Lost
If the map is lost by the mail service, please forward us the confirmation from the mail service and we will send you a new one for free.

Damaged
If the map is damaged during shipment, please send us photos of the damaged spots and we will send you a new one for free.

Is there tracking available for my package?

Yes, tracking is available. Once your package is prepared, you will receive a link that allows you to track your packages at all times.

Map

What is the print quality of the map?

The city maps will be printed on the finest art matte paper of 190/m2 , using cutting edge printers.

Due to our pre-press background we know what comes with printing on paper. The perfect balance of good (coated) paper with the right ink, creates durable prints that will keep your memory literally ever lasting.

What are the dimensions of the map?

For Europe and the rest of the world, the dimensions of the poster are 50cm x 70cm, which is the same as the B2 paper size.

For US and Canada, the dimensions of the poster are 18inch x 24inch.

Do the maps come framed?

The map does not come framed and we don’t provide any frames in our webshop yet.

The prints are designed to fit in any 50cm x 70cm frame. These are common frame dimensions which you can find at your local store.