Do You Have Any Questions?
Read our frequently asked questions to get an answer or contact us.
Shipping
What are the shipping costs?
We deliver throughout Europe and the following shipping costs are applicable:
The Netherlands
standard: €8,00
express: €14,00
Belgium & Germany
standard: €10,00
express: €16,00
France, Denmark, Austria
standard: €13,00
express: €19,00
Greece, Bulgaria, Finland, Croatia, Romania
standard: €25,00
express: €32,00
Switzerland, Norway, Serbia, Iceland, Bosnia and Herzegovina
standard: €40,00
express: €47,00
Other countries in Europe
standard: €20,00
express: €27,00
United States
standard: €35,00
Printing and shipping is done from the Netherlands.
How long does it take to receive my map poster?
After you placed your order we immediately start printing and shipping. The shipment time depends on your location.
The Netherlands
standard: 2 – 3 business days
express: 2 business days
Belgium & Germany
standard: 2 – 5 business days
express: 2 – 3 business days
Rest of Europe
standard: 4 – 9 business days
express: 3 – 6 business days
United States
standard: 6 – 12 business days
Printing and shipping is done from the Netherlands.
What if the map poster gets lost or damaged during shipment?
Lost
If the map poster is lost by the mail service, please forward us the confirmation from the mail service and we will send you a new one for free.
Damaged
If the map poster is damaged during shipment, please send us photos of the damaged spots and we will send you a new one for free.
Is there tracking available for my package?
Yes, tracking is available. Once your package is prepared, you will receive a link that allows you to track your packages at all times.
Return
Can I return my order?
No, because it is a personalized product (made especially for you) these are not returnable.
We therefore recommend that you check your poster carefully before placing the order!
Poster
What is the print quality of the poster?
The city maps will be printed on the finest art matte paper of 190/m2 , using cutting edge printers.
Due to our pre-press background we know what comes with printing on paper. The perfect balance of good (coated) paper with the right ink, creates durable prints that will keep your memory literally ever lasting..
What are the dimensions of the poster?
You can choose between 30×40 cm and 50×70 cm.
Do the posters come framed?
The map poster does not come framed by default.
We do offer frames and poster hangers in our webshop. They come in a variety of materials and sizes, designed to fit your interior perfectly.